At TRIO Worcester Ltd we are committed to ensuring that your personal information is protected and never misused.
Our privacy policy explains what personal information we collect, why we collect it, how we use it, the controls you have over your personal information and the procedures that we have in place to protect your privacy. It applies to personal information we collect through our TRIO Worcester Ltd website, our FRESHA booking system and any consultations that includes personal information collected in our salon.
By sharing your personal information with us and by continuing to use our website and booking system, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal information we collect about you. We aim to be transparent about how we handle it and give you control over it.
In this privacy policy, when we refer to ” TRIO Worcester Ltd “, “us”, “we” or “our”, we mean the TRIO Worcester Ltd companies which provide you with the TRIO Worcester Ltd website. In this policy, we refer to all TRIO Worcester Ltd companies as ” TRIO “.
WHAT PERSONAL INFORMATION DO WE COLLECT?
Our main reasons for collecting your personal information is to provide you with information or services that you have requested and to provide and improve the service, products and experiences that you expect from us.
We collect personal information from you in several different ways; you may share that information with us, or we may collect it using other means. In this section, we explain the different ways we collect personal information from you and some ways in which that information will be used. For more detail on how we use your personal information, please see the section titled “How do we use your personal information?”.
INFORMATION YOU SHARE WITH US
We collect personal information that you share with us when you register, contact us or interact with us through our website, email, phone or FRESHA booking system. You can decide not to provide certain information, or ask that any information you have previously shared is removed. If you do so, you may not be able to take full advantage of our TRIO services.
During your visit to TRIO, you may be asked to fill out a form in regards to your treatments with us. All information collected with be via an electronic device and will be stored against your name. Any information provided will not be shared, sold or accessed by anyone other than your therapists and will be available for you to see at any time.
COOKIES
We may use cookies and similar technologies to collect non-personally identifiable information from you and to customise your use of the website. A cookie is a small data file that certain websites write to your hard drive when you visit them. We may also use web bugs, clear gifs and similar technologies that collect data similar to that collected by a cookie. A cookie file can contain various types of information, including a user ID that the site uses to track the pages you have visited.
Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent or you can flush your browser of cookies from time to time (Note: you may need to consult the help area of your browser application for instructions). If you choose to disable cookies or refuse to accept a cookie, you may not be able to utilise all features of the website.
Should you visit any of our Affiliated companies’ websites, such as FRESHA, cookies may be used as described in the relevant privacy policy, so it is a good idea to check the privacy policies which govern those websites. You can find FRESHA's privacy policies here: https://terms.fresha.com/privacy-policy
HOW DO WE USE YOUR PERSONAL INFORMATION?
Our main reasons for using your personal information is to provide you with services that you have requested and to provide and improve the service, products and experiences that you expect from us.
We process your personal information under the legal basis of consent and legitimate interest. In submitting your details or appointment, you agree for us to use your personal data in the following ways:
CONTACTING YOU IN THE FUTURE
If you input your details to be added to our mailing list we may contact you. We do this in various ways, including e-mail, post, SMS, via social media platforms and by phone, but only if you are happy for us to do so.
If you would like more information on how we share your personal information, please email us at beauty@trioworcester.co.uk.
LINKS TO THIRD PARTY WEBSITES
We may provide links to other websites which are not operated and controlled by TRIO, e.g. FRESHA
We have no control over and are not responsible for the content of those sites or how the third parties responsible for them collect and use your personal information. We do not endorse or make any representations about third party websites.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law.
INFORMING US OF CHANGES
If any of the information that you have provided to TRIO changes, for example if you change your e-mail address, name or postal address, you can update, amend or remove information by logging into your FRESHA account, or ask us by submitting a request to beauty@trioworcester.co.uk. You have the right to access, update and amend personal information that we hold about you. You can also ask us to remove personal information about you or limit its use.
YOUR RIGHTS
You are entitled to ask:
Please contact us at beauty@trioworcester.co.uk if you would like to exercise any of these rights.
CONTACT US
If you have any questions, comments or concerns, or would like to make a complaint about how we use the personal information we hold about you, please get in touch and we will get back to you as soon as possible.
